Why does my owlet sock keep disconnecting? Owlet is a great product that helps parents keep an eye on their baby’s health, but the sock keeps disconnecting. The sock keeps disconnecting which means you can’t constantly monitor your baby’s health like you want to.
This could potentially lead to serious health problems down the road. Edon Lazaj here to help. Our team of experts are available 24/7 to help troubleshoot any problems you’re having with your Owlet product.
How to Set Up an Owlet Smart Sock 2 Baby Monitor
If you are having trouble with your Owlet Smart Sock 2 Baby Monitor, there are a few things you can do to troubleshoot the issue and get it working again. The first step is to make sure that the sock is properly connected to your device. To do this, follow these steps:
1) Open Owlet Smart Sock 2 on your smartphone or tablet.
2) Tap on the three lines in the top right corner of the screen.
3) Under “Settings,” find “Connection Settings.”
4) Under “Connection Settings,” find “Wi-Fi.”
This will show you the name of your home Wi-Fi network and the password for it. Make sure that both of these details are correct and that you have connected to your home network by tapping on “Connect” at the bottom of this screen. If you still experience issues, please try restarting both Owlet Smart Sock 2 and your device. If that doesn’t work, please reach out to our customer service team for further assistance.
One common issue that can cause a sock to disconnect from a baby monitor is if the sock is stretched out of shape or if it’s dirty. If your sock continually disconnects, you may need to replace it. To fix the issue, you’ll need to remove the battery and memory card from the baby monitor, clean all of the components with a damp cloth, and reinstall the battery and memory card.
1. The sock size is not fitted properly
There are a few things that could cause the sock to disconnect, but the most common reason is if the sock is not fitted properly. If you have a wide foot or if your foot is significantly larger in circumference than the sock size, it may not fit well and cause excessive bunching or friction. In addition, if you frequently move around a lot or sweat a lot, your sock may start to lose its elasticity and stretch. This can lead to excess friction and wear on the wire mesh embedded in the sock’s fabric which can cause it to disconnect. To fix this issue, you’ll need to go out and purchase a new pair of socks that are specifically tailored for your feet size and activity level.
2. The sock is not connected to the Owlet device properly
If you are experiencing problems with your Owlet sock disconnecting, there are a few things you can do to troubleshoot the issue. First, check that the sock is properly connected to the Owlet device by following the instructions in our User Guide. If that does not fix the issue, try restarting your Owlet device and your computer. If that still does not solve the problem, please contact us for assistance.
3. The sock is too tight or loose
If your sock is too tight or loose, it could be causing problems with connectivity. If the sock is too tight, it can cause the owlet to disconnect while in use. If the sock is too loose, it can cause the owlet to lose signal and not track movements properly. To fix these issues, you will need to adjust the size of your sock as needed. You can also try using a different type of sock if one does not seem to be working.
4. The sock is not properly cleaned
If you are having trouble connecting your Owlet sock to your Owlet watch, it is likely because the sock has not been properly cleaned. Make sure to keep the sock clean and dry by washing it with a mild soap and water, and then drying it thoroughly. If the problem persists, please consult our support team for assistance.
5. The sock has been damaged in some way
If you are experiencing frequent disconnections of your Owlet sock, it may be because the sock has been damaged in some way. To fix this issue, you will need to purchase a new sock and follow the instructions provided.
How far away from Base Station can Owlet be?
There are a few potential reasons why your Owlet sock may disconnect from the Base Station. One common issue is that the Base Station and sock are too far away from each other, causing signal interference. If you’re experiencing this issue, try moving the Base Station closer to your body or replacing your sock with a new one.
Other causes of sock disconnection can be related to battery life or connectivity issues with the Owlet app. If you’re having trouble connecting to the Base Station, make sure that your phone is fully charged and that you have recently updated the app. In rare cases, socks can become damaged or unclean and cause disconnections. If this is happening to you, please contact our team for help troubleshooting.
When Owlet is looking for Base Station, what do you do?
When Owlet is looking for Base Station, it may try to connect to the last used Base Station. If your Owlet sock is not close enough to the Base Station, it may disconnect and search for a new Base Station. There are five possible solutions for fixing this problem:
-Move your Owlet sock closer to the Base Station: This may be the easiest solution, and you can do it by moving your sock either upstairs or downstairs.
-Adjust your wifi router: If you have an older wifi router that does not support wi-fi bands 2, 3, or 5 (which most routers do not), then you may need to adjust your router. You can find instructions on how to do this online.
-Restart your Owlet sock: If all of these other solutions fail, you can try restarting your Owlet socks by unplugging them from the wall and turning them back on.
-Buy a new base station: If none of these other solutions work, you may need to buy a new base station.
How do I reclaim my owlet Base Station?
The owlet Base Station can disconnect from the owlet app for a variety of reasons. Here are five potential causes and how to fix them:
1. The Base Station might be too far from the owlet. If you’re having trouble connecting, try moving the Base Station closer to your Owlet.
2. The Base Station might be blocked by something nearby. Try moving the Base Station around until it’s free from obstructions.
3. The Owlet app might not be installed on your device or it could be outdated. Try updating the app to see if that resolves the issue.
4. The Owlet Base Station might have gone out of range of your device’s wireless signal. Make sure you’re within range of a strong wireless signal and that your device is connected to the same network as the Base Station.
5. There could be a problem with one of the devices in your set-up, such as a broken wire or bad connection between them both (between the Owlet and Base Station). If everything else seems to work fine but you’re still experiencing disconnections, check into replacing any faulty hardware in your set-up.
What is the procedure for resetting my Owlet Base Station?
If your Owlet Base Station is not functioning properly, you may need to reset it. To do this:
1. Unplug the power cord from the back of the unit.
2. Wait 30 seconds.
3. Plug the power cord back in and wait for the light on the front of the unit to turn green (this may take up to 2 minutes).
4. Once the light is green, open the Owlet app and try reconnecting your sock. If you are still having trouble, please reach out to our support team by tapping ‘Contact Us’ in the Settings menu of your app.
We hope this helps! If you have any further questions, please don’t hesitate to reach out to our support team.
What prompted the recall of the owlet sock?
In early 2019, we issued a voluntary recall of the Owlet Smart Sock 2 after discovering that in very rare circumstances, the sock may not connect wirelessly to the base station. While no injuries have been reported, we believe it’s in the best interest of our customers to take this action.
We identified an issue with a specific production batch of socks and are asking customers who own these socks to stop using them and return them for a full refund. If you have any questions, please reach out to our support team by tapping ‘Contact Us’ in the Settings menu of your app.
F.A.Q why does my owlet sock keep disconnecting:
My Owlet sock keeps disconnecting from the Base Station, why?
This could be because the baby has moved out of the Base Station’s range. The Bluetooth signal is being blocked by a person (holding the infant) or another object. The baby’s crib is too far away from the Base Station.
What is the best location for my Owlet base station?
Some families place the Base Station on their nightstand, while others place it in the nursery. Always keep in mind not to put the Base Station in the crib with your child or within reach of the cot.
Will Owlet work without Internet access?
The Owlet Baby Monitor is designed to work even if you don’t have WiFi in your home or if your WiFi connection goes down. Because the Base Station communicates with the Smart Sock through Bluetooth, the Base Station will alert you to any notifications with colored lights and loud sounds.
We’ve gone over a few potential reasons why your Owlet sock might be disconnecting. If you’re still experiencing issues, please don’t hesitate to reach out to us for support. Our team is more than happy to help you troubleshoot and get your little one sleeping safely and soundly again.