Beats headphones are popular for a reason–they sound great. But sometimes they can be frustrating because they keep disconnecting. It’s really annoying when your headphones keep cutting out, especially if you’re in the middle of a good song or podcast. Why do my beats pro keep disconnecting?
Edon Lazaj have the solution! Our experts have put together a list of tips to help you keep your Beats Pro headphones connected.
Why do my beats pro keep disconnecting?
The Beats by Dre Pro headphones are a popular choice for both professional and casual listeners alike. However, some users have been reporting that their headphones randomly disconnect and reconnect, or simply refuse to connect at all.
This can be frustrating, especially if you’re in the middle of enjoying your music.
There are a few potential reasons why your Beats Pro headphones might be behaving this way. One possibility is that there is a problem with the connection between the headphone jack and your device. Make sure that the jack is fully inserted and secure. If you’re using an adapter, try removing it and plugging the headphones directly into your device.
Another possibility is that there is interference from another electronic device. If you’re using your headphones near a Bluetooth speaker or another electronic device, try moving it away from the other device. You may also want to try turning off Bluetooth on your devices to see if that solves the issue.
If neither of these solutions works, there may be a problem with your Beats Pro headphones themselves. In this case, you may need to contact Beats customer support for further assistance.
How to Fix Powerbeats Pro Connection Problems?
If your Powerbeats Pro earphones are having difficulty connecting to your iPhone, iPad, or iPod touch, try the following solutions.
Clean the earbuds as well as the case
The first step is to ensure that both the earbuds and the case are clean. Any dirt, debris, or lint that’s blocking the connection can cause problems.
To clean your Powerbeats Pro earbuds:
1. Remove the ear tips by gently pulling them off the earbuds.
2. Use a soft, dry cloth to wipe down the exposed metal parts of the earbuds. Avoid getting any moisture on the earbuds.
3. Replace the ear tips.
Download the Beats-Supported App
Another potential solution is to download a Beats-supported app. This will give you access to additional features and help optimize your experience.
There are a few different options available, including the Beats app for iPhone and iPad and the Dr. Dre Beats app for Android.
For the Apple iPhone, iPad, or iPod Touch
1. Open the App Store.
2. Tap Search and type in “Beats.”
3. Tap GET next to the Beats app.
4. Once the app is installed, open it and follow the on-screen instructions.
For Android devices
1. Open the Google Play Store.
2. Tap Search and type in “Dr. Dre Beats.”
3. Tap INSTALL next to the app.
4. Once the app is installed, open it and follow the on-screen instructions.
For a computer running Mac OS X or Microsoft Windows
1. Go to the Beats support website.
2. Download and install the Beats Updater application.
3. Once the updater is installed, open it and follow the on-screen instructions.
Unpair your Powerbeats Pro and reconnect
If you’re still having trouble connecting your Powerbeats Pro earphones to your device, try unpairing them and then reconnecting. This can often fix minor connection issues.
To unpair your earphones:
1. Open the Settings app on your iPhone, iPad, or iPod touch.
2. Tap Bluetooth.
3. Tap the “i” icon next to your Powerbeats Pro earphones.
4. Tap Forget This Device and then tap Forget Device to confirm.
5. Turn off your earphones by holding down the power button for 10 seconds.
To reconnect your earphones:
1. Turn on your earphones by holding down the power button for 10 seconds.
2. Open the Settings app on your iPhone, iPad, or iPod touch.
3. Tap Bluetooth.
4. Tap the “i” icon next to your Powerbeats Pro earphones.
5. Tap Forget This Device and then tap Forget Device to confirm.
6. Turn off your earphones by holding down the power button for 10 seconds.
7. Open the case lid and hold the pairing button for three seconds.
8. When the status light flashes white, you can release the button.
9. Your earphones are now ready to be reconnected.
10. Tap Bluetooth and then select your earphones from the list of devices.
If you’re still having trouble connecting your Powerbeats Pro earphones to your device, there may be a problem with the earphones themselves. In this case, you’ll need to contact Beats customer support for further assistance.
Restart Your Devices
If you’re still having trouble connecting your Powerbeats Pro earphones to your devices, try restarting them. This can often clear up any minor software issues that may be causing the problem.
To restart your iPhone or iPad:
1. Press and hold the Sleep/Wake button until the “Slide to Power Off” slider appears.
2. Drag the slider to the right to power off your device.
3. After your device has turned off, press and hold the Sleep/Wake button again until you see the Apple logo.
Prevent Bluetooth Connection Issues
There are a few things you can do to prevent Bluetooth connection issues from happening in the first place. Here are some tips:
1. Make sure that your devices are within range of each other. The maximum range for Bluetooth connections is about 30 feet.
2. Avoid using your devices in areas with a lot of interference, such as near microwaves or wireless routers.
3. If you’re using your devices in a car, make sure that the Bluetooth signal isn’t being blocked by metal or other objects.
Reset Powerbeats Pro
If you’re still having trouble connecting your Powerbeats Pro earphones to your devices, you can try resetting them. This will clear all of the current settings on the earphones and allow you to start fresh.
To reset your Powerbeats Pro earphones:
1. Press and hold the power button for 10 seconds.
2. Release the button when you see the status light flash white.
3. Your earphones are now reset and ready to be reconfigured.
Powerbeats Pro Firmware Update
Beats often releases firmware updates for its products in order to improve performance and fix bugs. If you’re having trouble connecting your Powerbeats Pro earphones, make sure that you have the latest firmware installed.
You can check to see if a firmware update is available by opening the Beats Updater application on your computer. If an update is available, follow the prompts to install it.
Once the update is installed, try connecting your earphones again. If the problem persists, you’ll need to contact Beats customer support for further assistance.
If you’re using an iPhone, iPad, or iPod Touch
If you’re using an iPhone, iPad, or iPod touch, you can check to see if a firmware update is available by opening the Beats Updater app. If an update is available, follow the prompts to install it.
Once the update is installed, try connecting your earphones again. If the problem persists, you’ll need to contact Beats customer support for further assistance.
If you’re using a Mac, Windows, or Android
If you’re using a Mac, Windows, or Android device, you can check to see if a firmware update is available by opening the Beats Updater app. If an update is available, follow the prompts to install it.
Once the update is installed, try connecting your earphones again. If the problem persists, you’ll need to contact Beats customer support for further assistance.
Contact for Apple
If you’re still having trouble connecting your Powerbeats Pro earphones to your devices, you’ll need to contact Beats customer support for further assistance.
Beats customer support can be reached by phone at 1-800-442-4000 or online at https://www.beatsbydre.com/support.
What do the LED indication lights on the PowerBeats Pro indicate?
The LED lights on the PowerBeats Pro earphones indicate the following:
Status Light Colors and Meanings
Red: Low battery
Yellow: Medium battery
Green: High battery
Flashing White: Earphones are resetting
Solid White: Earphones are on and paired
Flashing Blue and Green: Earphones are in the process of pairing
Solid Blue: Earphones are connected
Flashing Blue: Earphones are disconnected
F.A.Q Why Do My Beats Pro Keep Disconnecting:
What’s going on with my Powerbeats and why aren’t they remaining connected?
For 10 seconds, hold down the power and volume down buttons at the same time. Release the buttons when the LED indication light flashes. Your earbuds have now been reset and are ready to pair with your devices once more.
Why is it that my Powerbeats Pro keeps shutting down?
Reset your earbuds to resolve the issue with your Powerbeats Pro shutting down unexpectedly. Go to Bluetooth Settings on your iPhone and select Forget this device. Also, make sure your iPhone is running the most recent version of iOS.
How long will Powerbeats Pro last?
Because the case can charge the Powerbeats Pro two times, you may expect a little more than 24 hours of use with it.
When it comes to Beats Pro, how long do they last?
With the charging case, you can get more than 24 hours of combined playing, and when the battery is low, you can utilize 5-minute Fast Fuel to get 1.5 hours of playback1. You’re in charge of how you listen with Auto Play/Pause, separate earbud connection through the Apple H1 chip, and full volume and track controls on each earbud.
Conclusion
If you’re experiencing issues with your Beats Pro headphones disconnecting, there are a few things you can do to troubleshoot the problem. First, make sure that your software is up-to-date and that you have the latest drivers for your Beats Pro headphones installed. Next, try disabling Bluetooth on your device and connecting the headphones directly to the USB port.
Finally, if all else fails, try resetting your Beats Pro headphones by pressing and holding the power button for 10 seconds. If you’ve tried all of these solutions and are still having problems, please reach out to us for support. We’d be happy to help!